Returns & Exchanges

At LILY NAILS ART, we want you to be completely satisfied with your purchase. If you are not happy with your nail products, we offer a 30-day window for returns and exchanges on unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused beauty items in their original boxes, ensuring all seals are intact to qualify for a full refund or exchange.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.